Arlington , MA, USA (February, 25 2011) — With many Internet companies in full swing, a number of customers long for the “service with a smile” that seems to have been forgotten. One company is combining the ease of Internet sales with old-fashioned, personal customer care — www.RussianFlora.com. The company today announced its A+ ranking with the Better Business Bureau – no small feat for a company that delivers gorgeous bouquets to hundreds of cities, towns, and remote areas in Russia, CIS, and Eastern Europe.
In order to achieve an A+ ranking with the BBB, a company must prove its dedication to honorable business practices, quality customer service, and effective complaint resolution. With only two minor complaints in three years – both quickly resolved and closed – no complaints over the past twelve months, and over 50 positive testimonials from happy customers, www.RussianFlora.com definitely foots the bill.
Look at what satisfied customers are saying about their experiences with www.RussianFlora.com:
“The order was delivered in perfect time and the items received were really much better than they can appear in pictures. I appreciated a lot this service: it’s really difficult to send flowers to former soviet countries from west Europe. Moreover, the customer care is really great and they answered to my mails almost in real time!”
“This company was easy to work with, and provided a lot of necessary resources that others don’t by means of payment methods and security. By being located in the U.S. and having a U.S. staff, this makes ordering in English easy…they have support available over the phone through local and toll-free numbers in several countries, and have chat-based support, which I utilized twice…The company also offers a wide variety of options for purchase, and provides convenient status updates via e-mail and status on their website. Customer Support and accessibility is one of the most important things these days, and this company excels far beyond many others in this respect. Not only were they accessible, but very friendly and prompt. This company was a pleasure to do business with and I’d be glad to do business with them again.”
Thanks to www.RussianFlora.com‘s dedication to service and quality, customers all over Eastern Europe now have a company they can trust when it comes to delivering stunning floral arrangements and romantic gifts anywhere in Eastern Europe.
www.RussianFlora.com is a full-service florist serving Internet customers in Russia and CIS since 2002. A BBB Accredited business since 2009, the company now has a very honorable A+ rank. For more reviews visit RussianFlora.com’s BBB profile and www.RussianFlora.com for the best possible service!