“Words cannot describe how thankful I am to RussianFlora.com for helping me ensure that my grandmother had flowers at her funeral. My grandmother recently passed away, and for a number of reasons, I was not able to make it to the funeral in time. With less than 24 hours notice and time zone differences, the lady at customer service spent over an hour helping me arrange a custom order, while I was going back and forth with relatives to get all the necessary details. She was very compassionate, patient, and professional. She ensured that everything went smoothly, despite the unusual ordering instructions. My relatives received the flowers exactly at the time requested, and they were of high quality and exactly as advertised on the website. I was extremely pleased with RussianFlora.com and will use them again in the future. Businesses all over the world should take note of the exceptional customer service offered by RussianFlora.com. I wish they also operated in Canada, as I am yet to find services as great as that provided by RussianFlora.com!