“I want to rise a question to you. Can you say to me what is the surest way of sending a gift to a woman in Russia?, I have had several unpleasant experiences because the mailing gets lost. I know that it is not a flowers question, but I have thought that you might advise me. I trust very much in you, you have always demonstrated to me a big professionalism, which many companies of Europe would wish. I wait for your advice.